Healthcare consulting services and solutions
Your partner in digital health transformation
From empowering patients to easily access digital care services, increasing adoption through user-centred design, and creating opportunities with data – our deep understanding of the NHS landscape means we’re equipped to deliver.
We specialise in solving the complex digital, data and transformation challenges in healthcare.
Our expertise in user-centred digital transformation can help NHS organisations avoid the trap of technology-first solutions.
We don’t lead with tech; we work with health organisations to understand the specific needs of patients and staff.
Our healthcare clients
The healthcare challenges we can help you solve
Our expertise, capabilities and delivery approach can help you tackle the biggest challenges facing healthcare services today and drive digital transformation.
Digital health transformation
How we can help with healthcare
We harness user-centred design principles across our capabilities to navigate your challenges and help you solve the problems that matter. We understand strategy, help you align digital transformation with organisational and policy goals, and harness AI technology responsibly.
Healthcare data solutions
Activate your health data for empowering insight
Your organisation’s healthcare data holds the key to personalised patient care and operational advancements. Unlocking the potential of this data – and reaching the point of insight at pace – requires a robust strategy, strong platforms and data exploitation methods.
Through data discovery and strategy development, we help you activate your health data, gaining actionable insights to help you improve patient outcomes and optimise your operations.
Reach maturity and activate your data
Through discovery, we can help you assess your current data maturity and identify gaps and opportunities. From there, we help you activate a strategy that helps you unify fragmented data sources and maximise your data’s value.
The right platforms for your health data
Equipped with the right strategy, we can help you build, deploy and migrate robust data platforms, specific to your needs, ensuring, scalability, security and interoperability.
Exploit your data and action your insights
We help you leverage advanced data analytics and user-centred data visualisation tools to rationalise your insights and enhance your decision making. We help you harness AI and automation for meaningful outcomes.
Using Responsible AI to support ward-based pharmacy services
“Collaborating with Hippo was an amazing experience, marked by seamless integration as one team and a shared passion for the project. Their expertise and dedication have been invaluable, and I have personally learned so much from them.”
Jonathan Bevan
Mid Yorkshire NHS Teaching Trust
Digital Medicines Lead
Digital identity in healthcare
Build seamless experiences for patients & teams
In today’s interconnected healthcare landscape, seamless and secure access to digital services is crucial for patients and staff alike.
Hippo’s expertise in digital identity solutions, combined with our core user-centred design approach can help you empower patients in to manage their health information and interactions with providers, while streamlining workflows and mobility of healthcare teams.
Creating a low friction experience for enhances engagement, increases efficiency and nurtures a more connected healthcare ecosystem for all. We can help with that.
Digital services that empower patients
Our user-centred approach to digital identity platforms has delivered secure and scalable login solutions capable of dealing with 50 million patients, ultimately empowering patients to manage their own care across 80+ services.
Efficiency and interoperability for staff
Seamless identity solutions like digital wallets and applications can support with onboarding and access authorisations for NHS staff. Our work with NHSE to create a digital staff passport has streamlined resident doctor experience.
Identity health checks
If you need to move your service online or evaluate its existing quality, we can help you define your needs, and devise expert, user-centric solutions that reduce user experience pain points and resource challenges.
NHS login: Delivering seamless access to NHS digital services with user-centred design
“Hippo have played a fundamental part in the creation, development and continuous evolution of the NHS login service. Hippo’s strong focus and aptitude in designing for and meeting the needs of our users has enabled the NHS to deliver a single simple login for all.”
Melissa Ruscoe
NHS login – Programme Head
Key statistics
- 2 million daily authentications at its peak
- 40% reduction time for verification journeys
- 80% reduction in hosting costs
Agile deployment of tech solutions for healthcare
Create powerful tech solutions with low code
Rapidly evolving healthcare service needs demand agile technology solutions. Our support for cloud-based platforms and low code development tools can empower your healthcare organisation to rapidly build an deploy powerful applications.
This approach can help you facilitate innovation, overcome skills gaps and development costs, enabling a faster adaptation to changing requirements and ultimately supporting you in the goal of delivering better patient care.
Accelerate your development cycles
Low code software solutions can help you rapidly build and deploy custom healthcare applications like Electronic Patient Records (EPRs) allowing you to release updates and features at pace.
Increase agility and accessibility
As your healthcare needs and goals change, cloud-based low code technology allows you to adapt quickly and at scale. Furthermore the accessible nature of these platforms allow you iterate without the need for extensive coding.
Data integration and interoperability:
The technology allows you to facilitate seamless integration with existing healthcare systems and promote interoperability for a unified data ecosystem.
Insight article
Digital identity is easy to ignore when it works. But when it doesn’t, it breaks trust, blocks access and slows everything down. Whether someone is booking a GP appointment or logging into a loyalty scheme, identity is the first test. If that moment is slow, confusing or fails altogether, it undermines trust and interrupts the service before it can begin.
Cyber security for healthcare
Monitor and secure critical health assets by design
The security and integrity of critical healthcare assets is non-negotiable. As our world become increasingly digitally interconnected, advanced security monitoring and risk management measurements are essential to protecting sensitive patient information, and critical systems for the continuity of care.
Our extensive NHS cyber experience and user-centred approach to cybersecurity helps you build services and platforms that are secure by design. That way you can mitigate risks, maintain compliance, and build trust with patients and stakeholders.
Security integrated into design
We harness a holistic service design approach to healthcare platforms and applications, ensuring cross-functional collaboration between teams to embed security considerations and features from inception.
Build a security culture
It’s important to bridge the gap between your users and the technology they interact with. We can help to enhance your organisation’s cyber expertise and skills, and build a proactive approach to security.
Manage threats with security governance
We help you align with security frameworks and benchmark against key standards. Our extensive experience of NHS use case documentation means we’re well equipped to support your cyber lifecycle process.
Our user-centred design approach can help you:
User-centred healthcare consulting solutions
Empathy and iteration are key principles of our delivery approach. We work to uncover your needs and challenges – and those of your staff or patients.
Technology helps us solve problems and drive digital transformation. User-centered design helps us understand the problems we actually need to solve – and in turn, build the right services or platforms.
Regardless of a user’s technical skill or access to technology, health services should be accessible for everyone. We help you build user-centred experiences underpinned by inclusivity and empathy.
When you involve users directly into the design process of your digital strategy, the outcomes will gain stronger adoption and cross organisational engagement.
User-centred digital solutions can enhance the effectiveness of organisational goals or public sector health policy – adapting commitments into powerful digital products.
Hippo is a supplier on:
Digital Capability for Health 2 (Agreement ID: RM6345)
Specifically tailored to the public health and care sector, this framework enables the procurement of digital application development and management services.
Digital Specialists and Programmes (Agreement ID: RM6263)
This framework is designed for public sector clients who need access to individual Digital, Data, and Technology (DDaT) specialists or comprehensive digital transformation programmes.
G-Cloud 14 (Agreement ID: RM1557.14)
G-Cloud 14 is an online marketplace that allows public sector clients to procure cloud-based services.
We can help you solve digital challenges and improve patient outcomes.
Whether you’re looking to build seamless healthcare experiences for patients or staff, understand and act on your health data, or monitor and secure your critical assets, Hippo can help you.
