24×7 support for critical systems

Our multidisciplinary squads have broad technical experience across a wide range of platforms including AWS, Azure, GCP and best of breed on-premise solutions. They have skills in different technical languages and frameworks which allows them to bring different perspectives when solving complex problems. We help you manage and maintain your systems and architecture to ensure the most efficient return on investment.

Our Approach

Maintain and Optimise

 

We perform an onboarding Health Check which includes the implementation of performance and availability monitoring, alerting and reporting. We proactively implement change to improve services and reduce costs.

Service Management

 

Our Service desk is staffed by Analysts familiar with our clients and their infrastructure and are able to offer first line support, triage, management and service request resolution.

Change Management

 

We support your change management process and provide access to a range of specialist with diverse skill sets to assist with requirement gathering, design, development and release.

On Call Support

 

We offer 24/7/365 service for incident resolution. Our Technical Operations Engineers will respond to requests or to any triggered alerts.