Gain a connected view of your customers across divisions, brands, and channels
Customer focused digital services that keep users coming back for more
Hippo harnesses its years of experience designing and building citizen-centric digital services at scale across government to accelerate the success of customer programmes.
Leveraging the most extensively tested UX and UI approaches, systems and data available, we expedite the design progress in commercial organisations, getting to the right solution fast.
Adopting robust technical standards, proven at scale across Government Digital Service and the NHS, accelerates the build stage.
The private sector industries we serve
Financial services
We partner with financial institutions to build secure, user-centred digital platforms. We enhance customer experience, balance security and user friction, and ensure compliance in a rapidly evolving market.
Travel
From predicting passenger preferences to personalising travel experiences, we create digital and data solutions that engage customers, build loyalty and help travel companies boost their operational efficiency
Energy and utilities
Our approach and specialism across energy and utilities has delivered improved resource efficiency and enhanced data integration for smarter and more efficient technology solutions.
Media
Our expertise in content design and management, data analytics, digital identity and user engagement helps media companies thrive in a fast-paced, digital-first world.
Download the white paper
Putting users at the heart of financial services
In our latest white paper, we explore how putting users at the heart of financial services can protect customers, prevent fraud and build better experiences through design and data.
“We have access to tons of research, as well as proven technical standards. Putting these to use helps us get commercial organisations half way there and make immediate progress”
Kayliegh Sugden, Delivery Partner, Hippo
We help organisations consistently present and leverage their brands and data to increase customer lifetime value.
Our user-centred design approach ensures your services are easy to use. Hippo delivers safe, secure and seamless processes for verifying identity and authenticating customers across entities and brands. Harvesting customer data across entities, and feeding this back into what customers experience with personalisation, drives positive action.
The success of the customer focused digital services we deliver is underpinned by:
- Standardising design systems, with accessibility at the forefront throughout the process, to ensure a consistent brand and experience for customers, and efficient effective ways for working for the organisation.
- Robust engineering standards and capabilities, ensuring effective, high quality, stable and secure services.
- Using data and tools to inform decisions across design and delivery, assuring investments are made in features that deliver return.
Private sector
