How we work with you
Putting people first in digitalbusiness transformation
We have a proven approach to solving complex digital challenges. We develop and test at pace, manage governance, and build and deploy at scale to deliver tangible human-centred outcomes. Our cohesive design and engineering approach, coupled with data and research informed insight, ensures our clients thrive as modern organisations.
What we do
A digital services partner, putting people first in digital transformation and championing evidence- based design and delivery.
How we work with you
We don’t lead with technology. We listen to your challenges and needs.
We bring our expertise to the table and deliver on your business objectives.
We provide support to drive your service forward and unlock new opportunities.
Our principles
No matter the project we’re undertaking, Hippo is guided by core principles that feature throughout the work we deliver for our clients.
We solve problems for users and provide joined up experiences. All through the lens of the people that use them.
We build services that work for all. We take assumptions and bias out of the equation delivering outcomes that benefit everyone.
We build services that benefit and prioritise the needs of users and society.
We integrate digital sustainability best practices into our work providing efficient, eco-friendly solutions.
We prioritise human welfare and rights when it comes to AI technologies. Augmenting and enhancing our capabilities instead of replacing or undermining them.
Where we can help you
Strategy
We create digital strategies that get to the root of your business objectives. Through discovery and analysis we craft a strategy tailored to your needs, ensuring alignment with your overarching goals and vision.
User-centred design
We design digital services that solve problems for users and provide joined up experiences – all through the lens of the people who use them. We don’t lead with technology. Instead, we ask how we can solve problems for users from an experience perspective.
Data
We combine commercial and user-centred insights with data analysis, engineering and data science to deliver great outcomes for our clients, fully aligned with business objectives and vision.
Artificial intelligence
Our balanced approach, offering support in policy, governance and implementation, means that we are well-placed to support public sector and enterprise level organisations in the safe use of AI. Our Responsible AI approach is based on five core dependencies with people placed purposely at the heart of our thinking.
Software engineering
We bring Agile and user-centred design principles and leverage technical engineering expertise to build services at pace whilst delivering quality and value that delivers on your business objectives.
Cyber security operations
We can protect your organisation against evolving and emerging cyber threats. We proactively protect critical systems and data so you can focus on your core mission and service.
Managed services
24×7 support for critical systems. Our multidisciplinary squads have broad technical experience across a wide range of platforms including AWS, Azure, GCP and best of breed on-premise solutions.
Digital identity
We combine world class user-centred design and Identity expertise to deliver low-friction and secure user verification and access services. Built with market-leading technology our Digital Identity solutions allow users to interact and transact quickly and safely.
NHS login: Delivering seamless access to NHS digital services with user-centred design
“Hippo have played a fundamental part in the creation, development and continuous evolution of the NHS login service. Hippo’s strong focus and aptitude in designing for and meeting the needs of our users has enabled the NHS to deliver a single simple login for all.”
Melissa Ruscoe
NHS login – Programme Head
Key statistics
- 2 million daily authentications at its peak
- 40% reduction time for verification journeys
- 80% reduction in hosting costs
Our partners
Hippo works with organisations to build the capabilities required to transform and succeed in a rapidly changing digital landscape. Staying true to our human-centric approach, we work with partners to deliver end-to-end solutions meeting our customer’s specific needs and aspirations. When needed, we leverage our network of trusted partners to strengthen the scale, speed and outcomes we deliver to our clients. Together with our partners, we strive to provide an immediate and continuous return on investment for the organisations we work with, ensuring successful project delivery with scalable and agile teams and world-class technology.
Our experts are ready to support your ambitions
Whether you have a clear brief or are just starting to explore a new idea, we can help you find the best path forward.
Our team is ready to support you through:
- Explore your requirements: Let's discuss your high-level ideas to identify and shape the key requirements for your project.
- Workshops and discovery: We'll collaborate with you to define the scope and vision, ensuring a clear and shared understanding from the start.
- Maturity assessments: We can help you understand your current capabilities, pinpointing areas for improvement and future growth.
