Experience, Content and Service Design

We go all-in on great design

Hippo calls upon a thriving community of design experts to help create products and services your users need and want to use.

Speak to one of our design consultants

The design of digital, user-centred services that enrich and improve people’s lives is what we do. It’s what it says on our tin and what runs through the countless high-profile projects we have worked on for clients in the public and private sectors.

Consequently, we have the cream of the crop when it comes to the user experience, content and service design consultants among our ranks. We’re also all hard-wired with the spirit of collaboration, feeding off the ideas, skills and multi-disciplinary expertise of one another in pursuit of design excellence for your business or organisation.

Using evidence to make decisions

Our team ensure that people using a service can get the information they need, when they need it, in a format that’s right for them. We work to translate difficult concepts into something that’s easy for people to understand.

Our experts are ready to support your ambitions


Whether you have a clear brief or are just starting to explore a new idea, we can help you find the best path forward.

Our team is ready to support you through:

  • Explore your requirements: Let's discuss your high-level ideas to identify and shape the key requirements for your project.
  • Workshops and discovery: We'll collaborate with you to define the scope and vision, ensuring a clear and shared understanding from the start.
  • Maturity assessments: We can help you understand your current capabilities, pinpointing areas for improvement and future growth.