Digital identity and user access management
Identifying and verifying your users with scale, ease and security
Digital identity is a security and business discipline, involving multiple technologies and business processes. Its goal is to help the right people or machines to access the right digital assets at the right time for the right reasons, while keeping unauthorised access and fraud at bay.
Our approach to digital identity and access management
At Hippo, we provide technology agnostic Digital Identity solutions driven by world class user-centred design and industry leading technology for fast and safe interactions.
Our expert team provides end-to-end identity and access management (IAM) services for your business or organisation, from providing advice on appropriate technologies, undertaking risk analysis or delivering your chosen IAM solution.
Our IAM solutions follow proven processes and credentials to verify and authenticate an individual’s identity. We also benchmark deployed services against established identity authentication standards, including the Government Digital Service, GOV.UK Good Practice Guides, GDPR, AML and PSD2.
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Our latest digital identity insights
Open standards are the foundation for a true digital wallet ecosystem, but can they break down the barriers preventing the widespread use of digital wallets?
Digital identity technology is redefining the way we move across borders. Biometric authentication and digital wallets are streamlining airport security, reducing wait times, and giving travellers more control over their personal data.
Passkeys offer a more secure way to sign in, but most guidance is still too technical. This blog breaks down what passkeys are, where they fit in authentication, and why clarity matters just as much as the tech itself.
The future of digital identity – panel session recording
Our Head of Identity, Jim Small, took part in a panel discussion about the future of identity strategies and digital wallets at Think Digital Identity and Cybersecurity for Government.
Digital identity and user access management from Hippo
Combining world class UCD and Identity expertise to deliver low-friction and secure services.
Protect your organisation from unauthorised access and data breaches with robust identity verification and access controls.
Simplify the login process for users with features like single sign-on (SSO) and multi-factor authentication (MFA), reducing friction and improving productivity.
Ensure compliance with industry regulations and standards by implementing comprehensive access management policies and audit trails.
Easily manage user identities and access permissions across high volume services, ensuring consistent security and access control.
Automate identity and access management processes to reduce administrative overhead and free up resources for other critical tasks.
Gain visibility and control over user access across all systems and applications from a single, centralised platform.
Tailor identity and access management services to fit the specific needs and requirements of your organisation.
Mitigate the risks associated with insider threats and external attacks by implementing stringent access controls and continuous monitoring.
Where we can help you
We apply a consult, deliver and manage approach to deliver safe, secure and low-friction processes for verifying identity and authenticating access online, gaining the trust of your users while enhancing your product or service.
We consult
We align your identity verification and authentication requirements with your overarching business strategy. Our team offers expert consulting services from a team of multi-sector and multi-solution digital experiences.
We deliver
We can develop fully-embedded or stand alone IDAM solutions which deliver seamless, secure and frictionless solutions for customer or employee identification.
We manage
We provide uninterrupted support and continuous improvement programmes to unlock further enhancements and innovation for your IDAM service.
Digital identity & access management solutions
Identity verification
Identity verification solutions should ensure that digital service owners know exactly who is being onboarded into their service and that this is done through trusted and secure methods, whilst ensuring an accessible and inclusive user experience.
Hippo’s approach embeds identity verification into a user-centred flow minimising friction for the user. We offer a toolkit of identity verification solutions ranging from biometric capability, knowledge-based verification modiles, document image scan and many more.
Authentication and authorisation
In order to access digital services, users require an authenticator based on secure credentials and control methods that get them to the right resources with minimum clicks. Authentication encompasses the login stage – ensuring that once a party has verified their identity and created credentials, that they can use these to log in and access a service. Authorisation involves granting the user permission to do something, such as access an account or make a transaction.
Focusing on a balance between user and business needs, Hippo designs and deploys multi-device authentication solutions using tailored access rules based on credentials, roles or other user attributes. We enable multi-factor authentication flows with step-up checks for high-security use cases and have the toolkit to deliver seamless, passwordless user authentication flows using innovative solutions such as Passkeys.
Identity health checks
If you’re in the process of moving a service online or evaluating your existing service quality, Hippo’s Identity Health Check helps to define the service needs and provide alignment with national and international Government standards, and regulatory identity guidelines. This allows you to make better-informed, strategic decisions on identity/access management and deliver online/offline identity assurance that works for users.
We have established a core set of Digital Identity skills and expertise that allow us to provide market-leading solutions across definition and delivery – solving complex problems and putting people first.
Our identity experience
- Delivery of ID verification solutions
- Delivery of authentication solutions
- Delivery of authorisation solutions
- Information security and cyber security
- User-centred onboarding and authentication
- Government department policy
- Identity and personal data management
- Data privacy and concent management
- Evaluation and integration of identity vendors
- Staff identity IAM solution delivery
- Identity technology cinnovation
Frictionless access at scale for NHS login
Learn how Hippo navigated a complex regulated environment to deliver a frictionless approach to user access and authentication for a service with over 45 million users.
“Hippo’s strong focus and aptitude in designing for and meeting the needs of our users has enabled the NHS to deliver a single simple login for all.”
Melissa Ruscoe, Programme Head, NHS Login
Optimise your digital identity capability
If you’re exploring the potential for building an identity and access management capability, or have an existing solution that needs enhancing, Hippo can help you. Start the conversation with us today.
