A digital service
design consultancy

Digital first strategy People first design

Service
design

We design people-centred services that meet the intended outcomes of our clients.

We work with our clients by becoming part of the team, usually on site.

Customer experience

We work to deliver personalised customer experiences, improving relationships between organisations and their customers.

Lean and agile delivery

Our approach integrates lean user-centred experience design with Agile delivery and DevOps.

This allows us to consistently deliver meaningful transformation.

Our approach

Design
DNA

Hippo was founded by a designer and people centred design is at the core of everything we do.

Evidence
based

We deliver products and services based on hard evidence.

We apply rigour to our methodologies to ensure that we are designing and building what works for people.

Delivery
focused

We get the job done.

We are pragmatic and work to solve problems for our clients.