Deliver inclusive, adaptive, and scalable public services, at speed

Citizen centric digital services that make policy a reality

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Hippo is trusted by departments across Government to transform digital services that deliver value for the public purse.

From enabling the secure sharing of data across departments, to designing inclusive and safe services for children, and reducing welfare fraud and errors we have helped overcome challenges to deliver large scale government programmes.

We understand the complexities of the public sector landscape and are focused on delivery. We solve problems quickly through a design led, evidence based approach built upon user-centred design principles. We build iteratively, get in front of users, and move at pace.

We are committed to helping embed and advance the digital capabilities in the departments where we operate. Working as one team, we do this by developing repeatable and reusable solutions, focusing on knowledge transfer throughout and ensuring robust transitions, leaving departments upskilled and empowered to do more.

The success of the digital government services we deliver is underpinned by:

  • Deep knowledge of stakeholders and audit standards ensure the delivery of compliant services that work
  • Proven frameworks for research driven development create services that meet citizen needs and expectations
  • Specific approach to service design solves root problems and delivers service improvements
  • Modern, agile architecture design adapts to policy change
  • Partnership approach and Academy resources upskill government staff and advance digital maturity
  • Deep expertise in user research, service design, UX, technical architecture and security, specifically within Government

Hippo is a supplier on:



Digital Outcomes and Specialists 7 (DOS7)

Digital Outcomes and Specialists 7 Provides the public sector with access to agile development and user-centred design services. This includes buying digital specialists to deliver specific outcomes, or to support urgent needs.

Individual Digital, Data and Technology (DDaT) specialist roles and end-to-end digital transformation programmes

Digital Specialists and Programmes, individual Digital, Data and Technology (DDaT) specialist roles and end-to-end digital transformation programmes, on Lot 1 (Digital Programmes) and Lot 2 (Digital Specialists)

G-Cloud 14

G-Cloud 14, an online catalogue where public sector customers can buy cloud-based services such as hosting, software and cloud support, on Lot 2 (Cloud Software) and Lot 3 (Cloud Support)

Technology Services 4

Covering a broad spectrum of technology services, this framework allows public sector clients to procure services from strategy and design through to operational deployment, including Lot 1 (Technology and Digital Consultancy Services): Comprehensive strategy and design services, Lot 5a (Application and Data Management – lower value and complexity), Lot 5 (Application and Data Management).

Our government clients