From enabling the secure sharing of data across departments, to designing inclusive and safe services for children, and reducing welfare fraud and errors we have helped overcome challenges to deliver large scale government programmes.

We understand the complexities of the public sector landscape and are focused on delivery. We solve problems quickly through a design led, evidence based approach design led approach, which is evidence based. We build iteratively, get in front of users, and move at pace.

We are committed to helping embed and advance the digital capabilities in the departments where we operate. Working as one team, we do this by developing repeatable and reusable solutions, focusing on knowledge transfer throughout and ensuring robust transitions, leaving departments upskilled and empowered to do more.

The success of the digital government services we deliver is underpinned by:
  • Deep knowledge of stakeholders and audit standards ensure the delivery of compliant services that work
  • Proven frameworks for research driven development create services that meet citizen needs and expectations
  • Specific approach to service design solves route problems and delivers service improvements
  • Modern, agile architecture design adapts to policy change
  • Partnership approach and Academy resources upskills government staff and advance digital maturity
  • Deep expertise in user research, service design, UX, technical architecture and security, specifically within Government

Hippo is a supplier on:

Digital Outcomes 6, a route to market to access agile development and user-centred design services to accelerate innovation within the public sector, on Lot 1 (Digital Outcomes), Lot 2 (User Research Studios) and Lot 3 (User Research Participants)

https://www.crowncommercial.gov.uk/agreements/RM1043.8

Digital Specialists and Programmes, individual Digital, Data and Technology (DDaT) specialist roles and end-to-end digital transformation programmes, on Lot 1 (Digital Programmes) and Lot 2 (Digital Specialists)

https://www.crowncommercial.gov.uk/agreements/RM6263

G-Cloud 13, an online catalogue where public sector customers can buy cloud-based computing services such as hosting, software and cloud support, on Lot 2 (Cloud Software) and Lot 3 (Cloud Support)

https://www.crowncommercial.gov.uk/agreements/RM1557.13

Technology Services 3, where all public sector customers can buy technology services ranging from strategy and design to operational deployment, on Lot 1 (Technology Strategy and Service Design),  and Lot 3b (Operational Services – Operational Management)

https://www.crowncommercial.gov.uk/agreements/RM6100