Digital transformation for charities and the third sector

Delivering your purpose and designing for all

We help third sector organisations scale their impact. The right digital approach can help third sector organisations reach further and impact more lives.

Delivering digital transformation for the third sector


Successful digital transformation isn’t just about technology. It’s about aligning tech with your mission, your values and the service you deliver to people. Hippo bridges the gap between your goals and your technology. So you can focus on making a difference.

Building the platform to empower your mission


We help charity and third sector organisations harness digital and data to deliver on their core objectives.

Speak to us about how we can support your vision

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Create an even larger impact


We understand that meeting the needs of the communities and users you serve is key. And with the right digital strategy and support from the outset, you can reach more people, work more effectively and create an even bigger impact.

Building a foundation on your data


Unlike technology suppliers who focus on operational outputs and tech support, we help you build a foundation across your organisation. Combining best practices in data strategy and management with user-centred methodologies, we help you focus on your cause and deliver outcomes for your users.

Advocate for your users


Hippo’s approach helps you build end-to-end digital platforms surrounding your service and empowers you to respond to challenges and advocate for your community through evidence-based design and delivery and data-driven insight.

Using empathy to drive organisational change


We put people first when delivering change across your organisation, through empathy, ideation and iteration, combined with a data-driven culture.

Learn how we can help you build a people first culture

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Navigate the complex landscape


Organisations are faced with increasingly complex landscapes and in a single organisation you may need to navigate multiple business models, disparate data sets and varying technology infrastructure. Our user-centred, people first approach helps you navigate this challenge.

Bridge organisational divides


Hippo helps you to bridge organisational divides, unify data sets and technology platforms, and drive cultural change – all underpinned by Agile methodologies and key user-centred design principles of empathy, ideation and iteration.

Lower barriers and drive decisions


We help you lower any cultural or data barriers across your organisation to ultimately drive informed decision making, improved operational performance and engaged stakeholders.

Meeting the needs of diverse and vulnerable users


We help you to build user-centred experiences for vulnerable and diverse audiences underpinned by empathy, accessibility and inclusivity.

Discover how we can help you understand your users

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Design and delivery for the vulnerable


Hippo has an extensive track record of effective service design and delivery for vulnerable users throughout our work for the NHS, Ministry of Justice, Department for Education, and GAMSTOP.

Understand and interact with your users


We work closely and directly with your audience, applying user-centred design principles like empathy and iteration across our deliveries to truly understand the needs and challenges they face – and create outcomes that build services they need and want to use.

Connect, engage, benefit


Our user researchers, business analysts, content, UX and service designers embed accessibility considerations and digital inclusion at the heart of services, allowing all users to connect, engage and benefit from your platforms.

Bridge the gap between your goals and your technology

Whether you’re in need of a partner to help you act on your mission through digital or build a service that works for vulnerable user groups, Hippo can help.

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