Event insights from the Hippo team
It was great to see you at Building the Smarter State 2026!
If you’ve enjoyed the sessions at today’s event, we’ve compiled some insights from the Hippo team that you might be interested in learning about further. Complete the download form on this web page to gain access.
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AI in government delivery: Balancing potential with practical reality
The rapid adoption of Artificial Intelligence (AI) holds potential to transform public services, but successful implementation requires navigating significant foundational and cultural hurdles. This piece explores how government can build a smarter stater state by moving past technical novelty to prioritising effective, human-centred problem solving.
- Significant augmentation potential: AI can augment approximately 40% of all public sector time, shifting the focus from routine automation to empowering civil servants to prioritise high-value judgment and complex decision-making.
- Addressing key roadblocks: Successful adoption depends on overcoming non-technological barriers, including issues with culture, confidence, governance, and leadership, while also ensuring secure and legal data sharing.
- Strategy for success: The path forward involves applying an 80/20 rule: focusing on a small number of high-value projects, prioritising effective problem-solving, and ensuring services are designed by humans for other humans.
Building the foundations for trust in AI
Trust in AI is built on clear foundations that precede the technology itself.
- Trust starts with data quality and interpretation: True confidence in AI systems develops through daily interactions with data, requiring teams to know the information's origin, limitations, and how it should be interpreted before any model is applied.
- Clarity-driven governance accelerates adoption: Governance, when focused on providing clarity through clear ownership and shared standards, speeds up delivery and makes the acceleration and experimentation with AI safer, rather than more restrictive.
- Accountability and context are non-negotiable: Human judgment remains central, and responsibility for outcomes does not disappear when using AI. This is especially vital when preparing legacy data, where interpretive work is needed to understand the data's historical context and limitations.
AI maturity assessment: Unlock your AI potential
Artificial intelligence offers transformative opportunities, but navigating the complex landscape requires clarity. Our AI maturity assessment tool provides:
- A comprehensive evaluation of your organisation’s current AI readiness and capabilities, showing you the exact steps needed to progress toward effective and meaningful AI adoption.
- Insight into critical themes including non-compliance (like GDPR), security, safety, and ethics, helping you identify and avoid risks from the outset.
- A customised AI maturity report and a tailored action plan, offering practical recommendations based on your maturity level to build the AI capability you need.
