Once a company moves from playing with AI to running it inside real work, the bills stop looking small. It’s tempting to assume more AI usage means more value. It doesn’t. Most of the extra spend comes from waste: badly organised requests, models rereading the same huge pile of information over and over, and endless back-and-forth trying to fix outputs that weren’t right the first time.
Fixing this doesn’t mean micromanaging every AI request. It means building a few habits into how teams work, backed by a simple way of judging whether AI use is actually paying off. We call that the Token-to-Value (TTV) framework.
A framework for AI token optimisation
Learn how to optimise token expenditure, reduce technical debt and elevate enterprise AI maturity.

Why AI spend gets out of control
Most of wasted AI spend comes from 3 common mistakes:
- Deep document dumps: Feeding massive documents, whole folders or full meeting transcripts when only a small summary is required.
- Over generalised prompts: Writing huge prompts to cover every possible edge case and business rule. Instead of keeping prompts focused on a single task.
- Long chat chains: Endless back and forth with models where the entire conversation is sent back to the agent every turn, charging you for an exponentially increasing conversation.
These 3 mistakes, individually increase not only cost but also the complexity, understanding, and robustness of the responses returned from the AI models, offsetting the anticipated gains from AI.
The token-to-value approach
Measuring AI health purely based on the monthly bill misses the point entirely. The TokenMaxxing era is passing (thankfully), instead we are focusing on the value AI can provide. Cheap AI that produces useless output is a waste, but an expensive AI that produces a production ready artifact is worth every penny (well most likely pound). The real challenge and value comes down to balancing output quality against spend and the effort required to get it. This is what our token-to-value framework aims to rationalise.
The framework consists of two sides, a value side and a waste side, that offset each other.
The value side
Value depends on the relative importance of the task in the context of the organisation in combination to the amount of work required to get the initial AI output to a production ready state (fidelity). For example, a business development team producing a full SoW with all dependencies and legal criteria considered may be considered high value as it leads directly to revenue. But the chances of an AI fully capturing all of the legal nuance without extra human work is slim, thus there may be required work that means for a task such as this zero-shotting isn’t possible. This is okay and is acceptable for this type of work. It however becomes less acceptable for more routine tasks; take text summarisation for example, this work necessarily offers a lower payoff.
The waste side
We have already seen the 3 primary mistakes that drive AI spend and therefore waste, which especially compounds when the input versus output ratios are large or the AI (+Human) gets stuck in repetitive or corrective loops. It is worth noting that “waste” in this context is relative. Highly paid staff have a higher tolerance to waste. Not because they are paid more, therefore better at their job, but because the relative saving is higher due to their hourly rate, making it easier to justify;while the savings will indeed be higher, economically this misses the point.
Habits to reduce AI waste
Break big tasks into smaller steps
- Use skills and short focused instructions to break the task down into smaller more manageable chunks. Consider using sub-agents or multiple chat sessions for each sub-task to keep the context at a minimum.
- Keep a central library of tested, reusable prompts, so teams do not spend time creating their own.
- Provide only the exact information needed to complete the task (or sub-task) at hand.
Pick the right tool for the job
- Route simple formatting or summarisation tasks to smaller, cheaper, ideally local models. Reserving frontier models for complex tasks.
- Ensure that you cache large prompts, tool definitions, data sets so that you are not charged for re-reading them on each turn.
- Enable the AI to pull the required data only when it needs it, don’t dump entire databases into a prompt up front.
- Ensure that you have a view of your AI costs and the tasks that are attributable to that cost.
Establish clear rules and review
- Test prompts regularly, ensuring changes are reviewed and evaluated.
- Have appropriate human-in-the-loop patterns; fixing work later costs more than reviewing early.
- Set waste limits to reject overly work or repetitive outputs from AI models during testing.
| Focus Area | Unoptimised Setup | Optimised Setup |
|---|---|---|
| Information | Dumping entire folders or transcripts into the prompt | Feeding only the exact snippet needed for the task |
| Instructions | Multi-page prompts trying to do everything at once | Short, reusable templates stored in a shared library |
| Model Choice | Using the most expensive AI model for every basic task | Directing simple tasks to cheap models and complex tasks to premium ones |
| Chat Style | Long, messy back-and-forth threads correcting errors | Clear, one-shot requests that get it right the first time |
| Memory | Paying the AI to re-read identical background info every turn | Saving standard instructions in system cache memory |
| Outcomes | Sloppy, wordy work requiring heavy human cleanup | Clean, ready-to-use results that save real time |
Conclusion
Scaling up your AI use doesn’t have to mean watching your budget spiral or settling for sloppy results. Moving away from messy, random prompting toward a disciplined Token-to-Value approach helps you cut down on waste while building more reliable, professional tools that actually work for your business.
If you’re ready to move past unoptimised prompting and start building production-ready, cost-effective AI solutions for your business, we’d love to help. Reach out to me directly on LinkedIn or connect with the Hippo team today to discuss how we can partner to scale your AI capabilities responsibly.
Colin Bull
Technology Director
Colin Bull is Technology Director at Hippo and an expert in leveraging technology, AI and data to drive digital success. His extensive background spans diverse sectors, Supporting public and private sector organisations to build scalable and effective digital. solutions.
This experience informs his practical approach to AI. He begins with the needs of the service and the people using it, then considers where the technology can make a useful difference. Human oversight, data governance, accessibility and security remain central throughout, helping organisations improve delivery without compromising quality or trust


