User-Centred design practices are sometimes seen as separate concerns to the delivery of value – encouraging anti-patterns like big design up front and, ultimately, reducing a team’s ability to deliver value at pace.

Philosophies encouraged by DevOps have done much to minimise traditional handovers between engineering and operations; highlighting the simple truth that getting something “working” in isolation from the context in which it is used and supported is pointless.

Hippo argues the need for a similar philosophy to minimise the unhelpful handovers that currently exist between “design teams” and “delivery teams”; and discusses how user-centred design is not an end in itself – but the reliable and continuous delivery of value to service users is. We call this user-centred delivery.

This event is taking place as part of Leeds Digital Festival and is hosted by Hippo.