A11y North #5 | Accessible Service Design

Hippo are hosting A11y at its Hippocampus events space at The Brew Society in Leeds.

Agenda (timings TBC):

• Networking, Pizza, Drinks
• Talk: Building accessibility directly into the service design journey
• Q+A
• Hands-on session

Building accessibility directly into the service design journey

With 1 in 5 people experiencing some form of disability that might impact their experience with digital services, accessible design helps ensure that a wider audience can benefit. This talk highlights that designing for accessibility helps remove barriers to essential services, ultimately creating a smoother user journey for everyone.

We encourage attendees to consider temporary disabilities or changes in circumstances, like a broken wrist, that could affect a person’s ability to engage with digital services. Their approach looks at accessibility from a few core principles: simplicity in design, colour choices, text, and vocabulary.

At its core, accessible design is about putting people first. When services are designed with empathy and attention to real-world needs, they become more inclusive and truly user-centred.