Technical architect

We are looking for experienced user researchers to join the team. You can be based in the North West, the Midlands, or in London. Please note that this is not a market research role.

Level Intermediate
Type Permanent
Location Various

What you will do

  • Take complex language and processes and make them easy to understand and use insights from user research and metrics to define and improve content, and explain your decisions clearly
  • Work in an agile, collaborative, multidisciplinary team
  • Work with other designers to create and iterate prototypes
  • Build great relationships with your team and stakeholders
  • Run workshops with your team and stakeholders
  • Advocate for user-centred design, and content design in particular
  • Work with the hippo design community to share best practice to ensure high standards, including attending content crits and writing blog posts

Skills and experience that you need

You will need to:
  • Have experience of leading the development of services
  • Be proficient in at least one development language, preferably C#
  • Have experience of delivering public facing digital services for a wide range of end users
  • Be able to articulate complex technical problems and approaches to a wider audience
  • Have a proven record of delivering services on public cloud, ideally MS Azure
  • Understand user centred design principles and practices
  • Enjoy working collaboratively with your team and experts
  • Have a positive “can do” attitude
  • Have great consultancy skills, caring about your client’s needs and motivations
  • Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve their product or service after you leave
It would be great if you also have:
  • Public sector experience, preferably working to the Government Service Standard
  • Experience developing services for mobile and offline users

Technical architecture

at hippo

Technical architects work with delivery teams and third parties to decide on technical requirements and improvements for software development and web operation.

They make sure that new and updated platforms, products, transactions and system architectures are robust, scalable, open and secure.

Find out more

What makes us great

Relaxed, friendly
working environment

Performance based bonus scheme

Competitive salary

25 days holiday

High spec equipment including phone

Office dogs

Annual trip away

Generous training and development budget

Monthly socials

Head office next to
Leeds train station

Pension scheme

Bar and cafe in Leeds head office