Content designer

We are looking for an experienced content designer to write high-quality, user-focused content, who understands the internet, technology and people.

Level Intermediate
Type Permanent
Location Various

What you will do

  • Take complex language and processes and make them easy to understand and use
  • Use insights from user research and metrics to define and improve content, and explain your decisions clearly
  • Work in an agile, collaborative, multidisciplinary team
  • Work with other designers to create and iterate prototypes
  • Build great relationships with your team and stakeholders
  • Run workshops with your team and stakeholders
  • Advocate for user-centred design, and content design in particular
  • Work with the hippo design community to share best practice to ensure high standards, including attending content crits and writing blog posts

Skills and experience that you need

You will need to:
  • Have exemplary spelling and grammar, and experience of using a style guide and plain English
  • Have experience of creating content based on evidenced user needs
  • Understand user centred design principles and practices
  • Enjoy working collaboratively with your team and experts
  • Be comfortable working in rapid sprint cycles
  • Be happy to sell the benefits of content design to people who aren’t familiar with the discipline
  • Have a positive “can do” attitude
  • Have great consultancy skills, caring about your client’s needs and motivations standards, including attending content crits and writing blog posts
  • Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve their product or service after you leave
It would be great if you also have:
  • Experience of working in an agile workplace
  • Experience of creating and iterating prototypes

Content design

at hippo

Content designers write high-quality, user-centred content for the end-to-end journey of a product or service.

They make sure appropriate content is shown to a user in the right place and in the best format, across all channels.

They work closely with user researchers and other designers.

Find out more

What makes us great

Relaxed, friendly
working environment

Performance based bonus scheme

Competitive salary

25 days holiday

High spec equipment including phone

Office dogs

Annual trip away

Generous training and development budget

Monthly socials

Head office next to
Leeds train station

Pension scheme

Bar and cafe in Leeds head office