Be a trusted partner to our customers and their users, using data, insights and industry knowledge to deliver value and get the job done. The Hippo mindset is to be pragmatic, not dogmatic.
We use human-centred design to solve whole problems for users and our customers
Product & Delivery
Our product and delivery team have a user-centred agile approach to defining, building and releasing innovative products and services that make a difference.
Engineering & Data
Our engineering and data teams have a pragmatic approach to delivery. We work with our client's current technology teams to provide a quality solution.
Research & Design
Our research and design teams help our clients understand the problems their users face, design the solution and measure its impact.
What’s the work like?
On a day-to-day basis, you'll be working alongside a variety of clients to identify opportunities for operational improvement and then plan and implement the changes that need to happen to solve the problem.
We support large-scale digital transformation programmes for public and private sector organisations looking to truly embrace digital services to innovate and evolve.
Every mission and every client is different, but our work model doesn't change. We aspire to add value, leave a lasting benefit within those institutes, and design and implement programmes that deliver real, sustainable change.
With Hippo, you'll work on projects that make a real difference, build a better world through technology, leave a lasting positive impact, and change how our customers work for the better.
What can you expect?
Our philosophy is to ensure the user is at the core of everything we do through research, design and delivery. Collaborating with us means embracing a digital-first strategy with people-first design, which will genuinely create lasting change and positive impact.
We apply an agile service design approach to solving our clients’ problems, using technology to enable change.
Typical Consultancy Roles
Hippo is a full-service digital consultancy working in the public and private sectors and takes an end-to-end approach from Discovery to Delivery. We have roles including content designers, user researchers, business analysts, delivery managers, developers and everything in between.
Typically, our consultants may be required to work from the Hippo office/client office between 1 and 3 days a week to work alongside other Hippos and our client colleagues.
In-person work is often best used for activities like:
• Workshops that will provide you with the opportunity to have active discussions and inputs into decision-making.
• User research with user groups who are under-represented, e.g. those who can't use a digital service independently or may be considered vulnerable individuals.
• Work shadowing and pairing opportunities that provide guidance and coaching.
• Enabling new project teams to meet and spend time together to understand their needs, collaborate on project work and build relationships.
We don't believe in a presenteeism culture, so in-person working is where we (or our client) believe there is a real benefit. Plus, it means we can better manage our carbon footprint by reducing unnecessary travel and commuting.
Our step-by-step process helps us understand who you are, how you'll fit into our team and how far your potential could take you at Hippo. As well as allowing you to find out whether you feel the role and Hippo are right for you
Firstly apply directly or via one of our approved partners. Please take the opportunity to tell us who you are, your education and experience. We review every application thoroughly, so we encourage you to provide accurate and thorough information. We also offer an option for you to record a 2-minute video to give you the opportunity to enhance your application by showcasing your personality and interest in the role you are applying to, our company and culture.'
The second step will be an initial phone call with one of our recruiters to discuss the role in more detail and assess if this is a good match for your skills, experience, and aspirations. The next stage is a formal interview and possibly a skills-based assessment.
Depending on the size of the role, we may then complete a second stage interview with a presentation and behavioural profile. If your final stage assessment is successful, we'll offer you an opportunity to join our growing team, and your exciting journey as part of the Hippo herd begins.
What makes Hippo so special is our people and the relationships we build
“When we started Hippo, we were trying to find a business like Hippo to help us deliver a project, and we went out and did a lot of market engagement, so we knew it didn't exist.”
Adam Lewis — Founding Director
“Being a Hippo is amazing; everyone is so passionate about what we do. Each day brings its own exciting problem to solve, and I get to work amongst some of the best people in the industry. I look forward to Mondays at Hippo.”
Lydia Teebay — Senior UX Designer
“What makes Hippo unique is its ability to focus on the individuals whilst retaining an inclusive team atmosphere. Hippo's collective strength leads to diverse and interesting project opportunities and a one-of-a-kind workplace!”
Harry Ettridge — Senior Business Analyst
“I enjoy working at Hippo because you’re completely trusted to use your experience and skills, but there’s still a really supportive culture for when you do need support or advice.”
Rachel Abbott — Senior User Researcher
“Working at Hippo is a wonderful experience; I've developed my skills as a developer while also constantly learning about other disciplines. The general community and support from others make Hippo an amazing place to work."