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1 November 2022

In the Spotlight | Faizal Dawood


What led to you becoming a Hippo?

I have always had an interest in business and IT, having studied those subjects at college, and then they were core parts of my degree. At this point, I didn’t know what a business analyst was until a chance conversation with a lecturer who, now looking back, they were fundamental in setting the career path for me.

Prior to being a Hippo, I worked in both the private and public sectors on a lot of digital delivery projects, but over time those projects felt a little too similar. I knew I needed a change. I knew of Hippo as a few of the consultants worked on some projects with my previous employer, they always had good things to say, and the work they produced was amazing. I knew it would be a good fit and the right next step in my career.

What does your day-to-day involve?

As cliche as it sounds, there is no standard day-to-day. However, usually, my mornings begin with daily stand-ups, which help to identify if there is anything urgent I can help with, then followed by working with the UCD and development team to ensure our next set of designs are ready to begin development. This involves observing user research, collaborating in design sessions and working with the developers to work out how to best deliver those user needs.

Mentoring is also a large part of my role, where I get to coach and develop other business analysts through observations on projects, structured mentoring sessions and giving them their own tasks aligned with their own career goals. 

What are you most proud of since working here?

I am most proud of helping to run the business analyst community of practice meetups, even more so being trusted to take on that responsibility in my first few weeks. I take great pride in helping to build the community and creating an environment where everyone can come and share all things BA! 

The meetups happen monthly, and I enjoy facilitating those sessions by bringing in guest speakers from other professions, workshopping any problems as a group and providing a platform for those who might be a little shy to come and present their work in a safe space in front of a large group of people.

What do you like best about Hippo?

There are so many things I like about Hippo. Everyone here is so nice and approachable regardless of how senior they are, and you really feel empowered to take ownership of the work you do and own the delivery whilst feeling supported to enable you to reach the best outcomes for both yourself and the client. 

The variety of projects we get involved with are all interesting and challenging too. I love hearing about what the other consultants are getting up to on projects, and everyone is so willing to share their experiences which allows us to learn and develop from each other…

….and by no means least, the selection of office snacks has to get a shout-out as well! 

And finally, what’s your favourite way to eat a potato?

Hands down, my favourite way to eat a potato is to roast them! Golden brown, fresh out of the oven, crispy on the outside, soft and flaky on the inside – the ultimate comfort food. They are perfect at any time of the year but especially at Christmas!

Are you interested in joining Faizal in the Hippo herd?


An image of a Hippo with the words Join the Hippo Herd