Insights

NHSbuntu Takes a Hippo Sized Bite out of Windows Dominance

Last week Hippo Digital helped the NHSbuntu project solve a key milestone in their journey to becoming a revolutionary secure, modern, fast and free platform for healthcare. Within the National Health Service the security and privacy of sensitive data relating to patients is held in the highest regard. The Care Record Guarantee makes a number […]

Posted in Healthcare, Open Source, Our services, Product ownership | Leave a comment

Read more…

Get a Sprint On! Agile Design – Bringing Your Idea To Real Users Fast

What’s a design sprint, what do they involve and how can they help you see into the future of your great new idea? I’ve been involved in a couple of Design Sprints in the last 12 months, they’ve proved to be incredibly useful to move things along when teams have been stuck or to test […]

Posted in Product ownership, User Centred Design | Leave a comment

Read more…

Bridging the Void – Open Source for Healthcare

How IT & Open Source Software Can Provide The Perfect Patient Experience Throughout my career in IT I’ve always been drawn to solving big scary problems, and especially those that involve a real step change in value to customers and end users. I get excited about trying to deliver what to others might seem like […]

Posted in Healthcare, Open Source, Our services, Product ownership | Leave a comment

Read more…

I’m a startup addict

Hot on the heels of Leeds GovJam I recently took part in the 10th Startup Weekend Sheffield, where people come to build skills, meet incredible people, and launch successful startups. All in 54 hours. If that sounds great, just watch out — it’s addictive! There’s something special about being at an event where people have paid to […]

Posted in Product ownership, Service Design | Leave a comment

Read more…

A quick toast to GovJam

On Tuesday 16th May I took part in the kick off meeting for Leeds GovJam, part of a global event where people across the world volunteer their time to develop something to change government — all in under 48 hours! I’ve spent the last few years working in digital roles across the public sector and am passionate […]

Posted in Service Design, User Centred Design | Leave a comment

Read more…

Jamming take away

The Jamming Take Away: What can we learn from doing not talking? “Tuesday 16th May saw the launch of this years Global GovJam, a worldwide series of service design events designed to involve people from all backgrounds in the future design of public services. Rolled out starting from Australia, the concept of 48 hours to […]

Posted in Service Design, User Centred Design | Leave a comment

Read more…

Leeds Digital Festival

NHS Digital’s Rob Shaw kicks off Leeds Digital Festival with a nod to  User Centred Design and Hippo Digital.

Posted in User Centred Design | Leave a comment
Read Rob’s post…

Product ownership in the enterprise

In his book Inspired: How to Create Products Customers Love, Marty Cagan described the three central concerns of product ownership as the need to deliver value to the sponsoring organisation, create services that are usable (and desirable) to users and to ensure the service is feasible to deliver. It’s difficult to disagree with his thinking and […]

Posted in Product ownership | Leave a comment
Read more…

What is ‘user-centred’ exactly?

Terms such as User Experience (UX) and user-centred design (UCD) are commonly used but are not universally or consistently applied.  For example, these terms are often used as a synonym for usability, user interface design, interaction design, information architecture and accessibility, or as an umbrella term for all or many of these concepts.  Ask people […]

Posted in Product ownership, User Centred Design | Leave a comment

Read more…