Jamming take away

Jamming take away

The Jamming Take Away: What can we learn from doing not talking? “Tuesday 16th May saw the launch of this years Global GovJam, a worldwide series of service design events designed to involve people from all backgrounds in the future design of public services. Rolled out starting from Australia, the concept of 48 hours to […]

A quick toast to GovJam

A quick toast to GovJam

On Tuesday 16th May I took part in the kick off meeting for Leeds GovJam, part of a global event where people across the world volunteer their time to develop something to change government — all in under 48 hours! I’ve spent the last few years working in digital roles across the public sector and am passionate […]

What is ‘user-centred’ exactly?

What is ‘user-centred’ exactly?

Terms such as User Experience (UX) and user-centred design (UCD) are commonly used but are not universally or consistently applied.  For example, these terms are often used as a synonym for usability, user interface design, interaction design, information architecture and accessibility, or as an umbrella term for all or many of these concepts.  Ask people […]